
SMB First Services
SMB 1st: Essentials
For businesses seeking clarity, consistency, and peace of mind.
Ideal for:
New or early-stage businesses needing foundational support.
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Focus:
Clean, compliant, and consistent financial records — the foundation for growth.
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• Bookkeeping: Monthly transaction posting (QuickBooks Online)
• Payroll: Up to 5 employees, standard pay cycles
• Reconciliation: Monthly (bank, credit card, and loan accounts)
• Financial Reporting: Standard monthly reports (Profit & Loss, Balance Sheet, Cash Flow)
• Support Access: Email support with 2-business-day response time
• Delivery Format: Standard PDF reports or access via QBO; no customizations
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SMB 1st: Growth
For growing businesses needing integrated compliance and time-saving automation.
Ideal for:
Small businesses with employees, multiple vendors, or expanding operations.
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Focus:
Streamlined financial operations and reliable reporting to support scaling teams.
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• Bookkeeping: Weekly transaction posting
• Payroll: Up to 15 employees, includes basic onboarding/offboarding
• Accounts Payable (A/P): Weekly vendor invoice intake and payment scheduling
• Accounts Receivable (A/R): Weekly customer invoicing and payment tracking
• Reconciliation: Weekly for all active accounts
• Financial Reporting: Standard monthly financial reports
• Support Access: Email support + 1 scheduled live call per month
• Delivery Format: PDF or online dashboard via QBO portal (no customizations)
SMB 1st: Insight
For high-velocity businesses requiring real-time visibility, daily processing, and proactive cash control.
Ideal for:
Businesses scaling quickly, managing complex financial activity, or needing precision and oversight.
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Focus:
Financial clarity, operational control, and cash confidence — powered by daily accuracy and proactive insights.
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• Bookkeeping: Daily transaction posting (standard business days)
• Payroll: Unlimited employees, multi-frequency cycles, includes payroll change management
• Accounts Payable (A/P): Daily invoice processing and vendor coordination • Accounts Receivable (A/R): Daily customer invoicing, follow-ups, and receipt tracking
• Reconciliation: Continuous account reconciliation throughout the month
• Financial Reporting: Custom reports by class, department, or owner view
• Cash Flow Forecasting: 13-week rolling forecast updated monthly
• Data Integrity Monitoring: Alerts on uncategorized entries, sync issues, and data irregularities
• Support Access: On-demand calls during business hours or by appointment
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